Our 30-Day Money-Back Guarantee

At Endura Health Labs, we stand behind the quality of our products. We're confident that you'll love our Himalayan Shilajit Gummies, which is why we offer a 30-day, no-questions-asked money-back guarantee.

If you're not completely satisfied with your purchase for any reason, simply contact our customer support team within 30 days of receiving your order, and we'll process a full refund.

How to Request a Refund

1. Contact Us: Email our support team at endurahealthlabs@gmail.com with your order number and reason for the refund request.
2. Return Authorization: We'll provide you with a return authorization number and instructions within 24-48 hours.
3. Ship Your Return: Send the product back to our fulfillment center using the provided return label.
4. Receive Your Refund: Once we receive your return, we'll process your refund within 5-7 business days.

Refund Conditions

• Products must be returned within 30 days of the original purchase date.
• Opened or partially used products are eligible for a full refund—we want you to try our products risk-free.
• Original shipping costs are non-refundable unless the return is due to our error.
• Refunds will be credited to the original payment method used during purchase.

Subscription Cancellations

If you've subscribed to our monthly delivery program, you can cancel at any time with no penalties or fees. To cancel your subscription:

• Log into your account and navigate to "Manage Subscription"
• Click "Cancel Subscription" and follow the prompts
• Or email us at endurahealthlabs@gmail.com with your request

Please cancel at least 48 hours before your next billing date to avoid being charged for the next shipment.

Damaged or Defective Products

If your order arrives damaged or you receive a defective product, please contact us immediately at endurahealthlabs@gmail.com. Include photos of the damage and your order number, and we'll send a replacement at no additional cost.

Wrong Item Received

In the rare event that you receive the wrong item, please reach out to our support team. We'll arrange for the correct item to be shipped to you immediately and provide a prepaid return label for the incorrect item.

Priority Insurance

Priority Insurance coverage applies only if your order never arrives. If your package is lost in transit or marked as delivered but never received, we will either reship your order or issue a full refund at no additional cost to you.

To file a Priority Insurance claim, please contact us at endurahealthlabs@gmail.com with your order number and details about the missing shipment. Claims must be filed within 30 days of the expected delivery date.

International Orders

International customers are eligible for refunds under the same terms. However, return shipping costs are the responsibility of the customer unless the return is due to our error. We recommend using a trackable shipping method.

Contact Us

Have questions about our refund policy? We're here to help!